ࡱ>  E bjbj 4cc 1118iT41D&(%%%%%%%$:(*.%%%p%%r_"T# rx."%&0D&"V,,##,##%%D&, : Field Humanities Review of Communication Skills unit standards SubfieldDomainIDCommunication SkillsInterpersonal Communications1277, 1285, 1293, 1294, 1296, 1297, 1299, 1304, 1307, 1311, 1312, 3501, 3503, 9677-9681, 9691, 9692, 9694, 9704, 9705, 9707, 10790, 10791, 11096-11099, 11101Reading2970, 2989, 2990, 25060, 25073Writing1273, 1279, 1280, 3483, 3488, 3490, 3491, 3492, 3494, 9685, 9701, 9703, 10792, 11095, 12336, 16612, 19629 ɫֱ National Qualifications Services has completed the review of the unit standards listed above. Date new versions published February 2017 Planned review date December 2021 Summary The review was prompted by the need for some standards to be reviewed in response to stakeholder feedback, including through moderation processes. It was decided to standardise the planned review dates for all the standards in the Subfield by including them all in the review. A review panel was convened for the review, and the draft changes to the standards were endorsed by an e-mail network of stakeholders. National consultation was conducted throughout November/December via the ɫֱ website. Main changes Minor changes were made to standards, to clarify where necessary and to simplify where appropriate. Standards 3503 and 9677 were amended (including the titles) to better reflect the intended focus on communication skills. The standards were transferred from CMR 0023 to CMR 0113, but without any change to conditions either for consent to assess or for moderation. Credits for standards 1285 and 9694 were reduced to accommodate changes to the content of each standard. Four standards that each duplicate a literacy standard were recommended for expiry at the end of 2020. Category D unit standards will expire at the end of December2020 The last date for assessment of superseded versions of Category B unit standards is December2020 Detailed list of unit standards classification, title, level, and credits All changes are in bold. Key to review categoryADates changed, but no other changes are made - the new version of the standard carries the same ID and a new version numberBChanges made, but the overall outcome remains the same - the new version of the standard carries the same ID and a new version numberCMajor changes that necessitate the registration of a replacement standard with a new IDDStandard will expire and not be replaced Humanities > Communication Skills > Interpersonal Communications IDTitleLevelCreditReview Category1277Communicate information in a specified workplace23B1285Make enquiries and complete practical transactions14 2B1293Be interviewed in an informal, one-to-one, face-to-face interview12B1294Be interviewed in a formal interview22B1296Interview in an informal situation Interview in informal situations33B1297Conduct an interview in a formal situation45B1299Be assertive in a range of specified situations24B1304Communicate with people from other cultures32B1307Speak to a known audience in a predictable situation33B1311Present and defend an argument orally44B1312Give oral instructions in the workplace33B3501Demonstrate knowledge of and apply listening techniques13B3503Participate and communicate in a team or group to complete a routine task Communicate in a team or group to complete a routine task12B9677Participate in a team or group which has an objective Communicate in a team or group which has an objective23B9678Conduct a formal meeting54B9679Apply knowledge of a formal meeting44B9680Communicate within a specified organisational context23B9681Contribute within a team or group which has an objective33B9691Demonstrate knowledge of group processes55B9692Deliver an oral presentation to an audience54B9694Demonstrate and apply knowledge of communication process theory35 4B9704Manage interpersonal conflict44B9705Give and respond to feedback on performance Give feedback on performance in the workplace33B9707Demonstrate knowledge of workplace communication requirements15B10790Converse with others12D10791Participate in an informal meeting23B11096Analyse feedback contexts and apply constructive feedback techniques53B11097Listen actively to gain information in an interactive situation33B11098Analyse the use of listening strategies, and use listening techniques and respond to information received Use and evaluate listening techniques52B11099Develop strategies for communicating in a culturally diverse workplace44B11101Collaborate within a team which has an objective45B Humanities > Communication Skills > Reading IDTitleLevelCreditReview Category2970Independently read texts about life experiences which relate to a personal identified interest13D2989Select, read, and assess texts to gain knowledge Select, read, and assess texts on a topic23B2990Read texts to research information34B25060Read texts for practical purposes12D25073Read texts to recognise differing points of view on a topic23B Humanities > Communication Skills > Writing IDTitleLevelCreditReview Category1273Express ideas in writing and write an original story14D1279Write in plain English33B1280Use graphics in communication22B3483Fill in a form12B3488Write business correspondence for a workplace23B3490Complete an incident report12B3491Write a report34B3492Write a short report23B3494Write minutes for a formal meeting33B9685Write an analytical report55B9701Write a proposal43B9703Write a job procedure53B10792Write formal personal correspondence13B11095Write business correspondence to convey complex ideas and/or information33B12336Write a user guide or technical text44B16612Write documents to achieve effective communication for a business purpose44B19629Present a reasoned argument in a report44B      FILENAME \p \* MERGEFORMAT \\Zeus\Main\SHARE\NQF\Review and Revision Reports\TEMP\RevSumFeb17-17.html  DATE \@ "d/MM/yyyy" 13/03/2017 0@ATUij$ % & ' . / 5 9 ; ? 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